NetHostSpace, an Affinity company, has
zero tolerance for UBE/UCE (unsolicited
bulk email/unsolicited commercial email).
This policy protects our customers as
well as the internet community from
the negative effects of "spam"
related activity. NetHostSpace defines
UBE/UCE as unsolicited broadcast or
commercial email that is sent to addresses
that do not affirmatively and verifiably
request such material from that specific
customers, and customers of NetHostSpace
customers or any user of bandwidth
and/or services on our network (herein
described as 'users') are prohibited
from sending UBE/UCE. Users may be
asked to produce records that verify
that explicit affirmative permission
was obtained from a recipient before
a mailing was sent. NetHostSpace may
consider the lack of such proof of
explicit affirmative permission of
a questionable mailing UBE/UCE at
its sole discretion.
NetHostSpace customers are prohibited
from maintaining open mail relays
on their servers. Ignorance of the
presence or operation of an open mail
relay is not and will not be considered
an acceptable excuse for its (the
open mail relay) operation. Multiple
infractions of this policy will result
in a discontinuation of service.
NetHostSpace customers will be notified
in the event that they may be hosting
sites listed as violators of the above
policy. Again, failure to rectify
such situations may be cause for termination.
4. NetHostSpace customers are prohibited
from providing hosting services for
websites that have been included in
UBE/UCE. Hosting includes, but is
not limited to, hosting website(s),
providing DNS services as well as
website redirect services.
Valid complaints received by NetHostSpace
will be forwarded to customer for
a response and resolution. If within
twenty-four (24) hours there is no
response, NetHostSpace may block traffic
to and from the IP address involved
in the UBE/UCE complaint until the
problem is resolved and preventative
measures have been implemented to
prevent the violation from recurring.
All users are responsible for maintaining
a working email contact and updating
that information with NetHostSpace
when it changes.
If NetHostSpace receives repeat complaints
indicating that a problem has not
been resolved, NetHostSpace reserves
the right to suspend and/or cancel
any and all services provided to the
user after a notification of no less
than two (2) hours.
To report an incidence of abuse,
please report it to firstname.lastname@example.org