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Dedicated Managed Servers
  Technical Support
Free Support Includes Notes
  •  Server Software
  • TroubleShooting/Common Questions/Debugging FTP, E-Mail, HTTP, SSH, DNS
  •  Control Panel Software
  • TroubleShooting/Common Questions/Debugging CPanel, Admin Center, Direct Admin
  •  System Administration
  • Basic Commands, Setting up, Proper Procedures OS, FTP, HTTP, SSH, DNS, E-Mail
  •  System Problems / Lock ups
  • Server Reboots, Disk Checks, Trouble Shooting Server, OS, FTP, HTTP, SSH, DNS, E-Mail
      Software Upgrades
    Software Package Fee Notes
  •  Perl
  • Free Includes standard and requested modules
  •  Apache
  • Free Includes PHP, standard and requested modules
  •  Kernel 2.4
  • Free Includes Upgrade to EXT3, and patches for high load servers and optional free grsecurity patch
  •  Kernel 2.6
  • $25 one time Includes upgrade of module-init-tools, procps, quota and other package upgrades needed to run 2.6
  •  MySQL
  • Free Upgrade to latest Stable Version
  •  PostgreSQL
  • Free Install or Upgrade to latest Stable Version
  •  Perl Modules
  • Free Install/Upgrade CPAN PERL Module
      Miscellaneous Support
    Task Fee Notes
  •  Log Rotation
  • $15 WebServer and System Log Clean ups
  •  Script Debugging
  • $60 / hour Third Party Programs/Scripts
  •  Server Restoration
  • $60 / hour Restoration of config files, important system files etc.
  •  System Administration
  • $60 / hour Security / Other
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